This page is maintained by Medicool SEO to explain how we handle your information when you visit betterpatients.app and book a strategy session.
Privacy Policy & Terms
Effective date: 1970
Privacy Policy
What we collect
When you book a free strategy session, we collect only the information you voluntarily provide — such as your name, email address, phone number, and practice details. We do not ask for, collect, or store patient health information or protected health information (PHI) through this website.
How we use your information
We use your information to schedule and conduct your strategy session, follow up with you, and send relevant marketing communications about our dental SEO services. We only contact you in ways you have agreed to.
Your opt-in consent
By submitting your information on this site, you opt in to receive communications from us. You can withdraw your consent and unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at matthew@medicoolseo.com. We will honor your request promptly.
We never sell or share your data
We will never sell, rent, or share your personal information with third parties for their own marketing purposes. Your information is used only by Medicool SEO to communicate with you and deliver our services.
Meta (Facebook/Instagram) data
If you reached this site through a Meta advertisement, Meta may collect certain data about your visit and interaction in accordance with its own privacy policies. We do not receive or control your Meta profile data beyond what you voluntarily submit on our forms. Any data that comes from Meta comes from Meta, not from us.
Cookies and analytics
We use basic analytics and tracking tools (such as the Meta Pixel) to understand how visitors use our site and to improve our marketing. You can manage or disable cookies through your browser settings.
HIPAA awareness
We are aware of HIPAA rules and regulations as they apply to dental marketing materials. We do not request or store protected health information on this site, and we design our marketing to avoid collecting patient data.
Data retention
We keep your contact information for as long as you remain a prospect or client, or until you ask us to delete it. You may request deletion of your information at any time by emailing matthew@medicoolseo.com.
Terms & Conditions
Not medical or legal advice
The content on this website and in our strategy sessions is for marketing and business growth information only. It is not medical, legal, financial, or professional advice. Always consult the appropriate licensed professional for advice specific to your practice.
Results are not guaranteed
Any case studies, examples, or claims about patient growth are for illustration purposes and reflect past performance. Results vary based on your market, competition, website history, and other factors outside our control. We do not guarantee a specific number of new patients, revenue, or business outcomes.
Limitation of liability
To the fullest extent permitted by law, you agree that Medicool SEO and its representatives will not be held liable for any direct, indirect, incidental, or consequential damages related to your personal finances, business revenue, lost profits, or business decisions made in connection with or reliance on our services or the information on this website.
Third-party services
We use trusted third-party services to operate this site and book calls, including Calendly for scheduling and Google Meet for video calls. Your use of those services is also subject to their respective terms and privacy policies.
Changes to these terms
We may update this Privacy Policy and Terms page from time to time. The effective date will always be shown at the top of the page. Continued use of the site after changes means you accept the updated terms.
Contact us
If you have questions about this Privacy Policy or Terms, please contact us at matthew@medicoolseo.com.